Perception and Communication
Putting this week in perspective, I learned that every contact we make involves communications skills. This contact could be speaking and listening, speech patterns, the words we use, the tone of our voice, our body language, and even the silences all play a part in how successful our communications are. I learned those good communicators are aware of their behaviors and their effect on others. Researchers call this awareness self-monitoring. High self-monitors pay close attention to the way they look, sound, and act in social situations. In contrast, low self-monitors often seem oblivious to their behaviors and other people's reactions to them. Self-monitoring usually makes people more competent communicators because it enables them to see how their behavior fits or doesn't fit in a given social setting. In addition, high self-monitors often have high levels of social and emotional intelligence, qualities that allow them to understand people's social behaviors and emotio